That's the message from NASA Administrator Jared Isaacman on Thursday as the agency released a 311-page redacted report (pdf) on what went wrong during the Boeing Starliner's first crewed flight test in 2024.
NASA and Boeing announced that "Investigators identified an interplay of combined hardware failures, qualification gaps, leadership missteps, and cultural breakdowns that created risk conditions inconsistent with NASA's human spaceflight safety standard."